| Course Plan Number | Course Title | Course Objective | Participants | Supporting Unit or Agency | Number of Sessions | Number of Participants | Days | Course Hours | Scheduled Starting Time |
|---|---|---|---|---|---|---|---|---|---|
| 001 | Workplace relationship management workshop | Understand the importance of relationship management between supervisors, subordinates and colleagues, and learn methods and techniques to improve the quality of interpersonal relationships. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/01 | |
| 002 | Personal Data Protection Act(first session) | Study the articles of the Personal Data Protection Act and case analyses, promoting legal literacy. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 3 | 112/01 | |
| 003 | How to provide adequate customer service | When civil servants perform their official duties within the scope of the law, it is necessary to know how to satisfy the customers’ needs without being taken advantage of. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 3 | 112/01 | |
| 004 | Develop EQ and communication skills in the workplace | Through emotional expression and empathy training, use body language and expressions to communicate, developing good communication habits. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/01 | |
| 005 | Basic video production and editing class 101 | To learn the commonly used functions of video production software and apply them to hands on operation to apply to public services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/01 | |
| 006 | Mobile video editing from scratch | Learn how to use mobile phones to shoot high-quality videos and apply to public services. Use free apps to edit videos, improving marketing effectiveness and quality. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/01 | |
| 007 | Word processing – PowerPoint Advanced Class(first session) | To learn the common functions of PowerPoint and better techniques for content management and composition, increasing the clarity and attractiveness of the presentation. | Staff members of the city government or its affiliated agencies and schools who have basic PowerPoint skills and have not taken any courses offered by CSDI over the past 1 years. | 1 | 50 | 2 | 12 | 112/01 | |
| 008 | Things you need to know to “lead” the new generation (supervisors) | Understand the differences in cross-generation communication and management tips, and form a great team with all staff members, so that the cross-generation organization can function effectively. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 56 | 1 | 6 | 112/01 | |
| 009 | Case analyses of the Civil Servant Work Act | Help personnel officers develop professional skills in law to improve the quality of personnel services. | Personnel officers of the city government. | 1 | 100 | 1 | 3 | 112/01 | |
| 010 | English proficiency test preliminary course elementary level | To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. | 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. | 1 | 55 | 5 | 24 | 112/02 | |
| 011 | Common laws regarding public service (basic course)(first session) | Understand common laws regarding public service (Administrative Procedure Act, Administrative Penalty Act, and Administrative Execution Act) and case analysis, so that the staff can lawfully do their administrative work. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 2 | 12 | 112/02 | |
| 012 | You can if you come~Press release writing techniques. | Understand media characteristics and news topics, and learn the writing principles and basic skills of press release. | Staff members of the city government or its affiliated agencies and schools in charge of press release. | 1 | 42 | 1 | 6 | 112/02 | |
| 013 | Stress management | To understand the concept of stress and know how to do to increase stress management. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 3 | 112/02 | |
| 014 | Health management workshop | Understand the concept of health management and factors that influence health, in order to enhance health management ability. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 3 | 112/02 | |
| 015 | Special training for hosts or masters of ceremonies (basic course) | Understand different types of hosts and process arrangement, mastering the schedule and the atmosphere of events. | Staff members of the city government or its affiliated agencies who also work as hosts or masters of ceremonies. | 1 | 36 | 1 | 6 | 112/02 | |
| 016 | Office Excel Advanced Class | To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. | Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years | 1 | 50 | 2 | 12 | 112/02 | |
| 017 | Word processing – Office Word Advanced Class | To learn Office Word processing skills and commonly used functions and apply their learning to word processing, streamlining the process and increasing work effectiveness. | Staff members of the city government or its affiliated agencies and schools who have basic Office Word skills and have not taken any courses offered by CSDI over the past1years | 1 | 50 | 2 | 12 | 112/02 | |
| 018 | The all-in-one note-taking software–Notion | Learn to use Notion to integrate annual goal planning, to-do list management, note-taking, team project management, etc. Utilize this multifunctional and practical tool that serves different purposes in life, combining it with public service to enhance work efficiency. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/02 | |
| 019 | Make good use of Office to integrate multiple files | Improve document processing skills and apply them to work and daily life, increasing work effectiveness. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/03 | |
| 020 | Application of Google tools in practice (first session) | Understand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/03 | |
| 021 | Work-life balance for new women in the workplace | Analyze the work-family conflict of female office workers, and help them relieve physical and mental stress through effective time management. | Staff members of the city government or its affiliated agencies and schools. Priorities are given to female staff members. | 1 | 56 | 1 | 6 | 112/03 | |
| 022 | Law for the workplace of public service – civil liabilities as examples | Understand the provisions of the civil law related to official duties, clarify doubts through case studies and recognize the requirements and scope of responsibility, improving the ability to provide related service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 2 | 12 | 112/03 | |
| 023 | Law in daily life (Online – weekends) | Organize short lectures or visits on the weekends, so that staff members can gain legal knowledge related to daily life and the workplace. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 3 | 112/03 | |
| 024 | Mindful communication and conflict resolution | Through mindfulness and mindful communication, establish the principle of “trust”, increase awareness, and learn to communicate and coordinate both inside and outside the organization. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/03 | |
| 025 | AI future trends and development workshop(Online – weekdays) | Understand the application of artificial intelligence in the public and private sectors and its impact and challenges, and learn how to plan and respond. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 100 | 1 | 3 | 112/03 |
| 026 | Practical formatting tips for Word documents (Online – weekends) | After learning efficient document formatting skills in this course, students should be able to finish formatting long documents independently. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 55 | 1 | 3 | 112/03 | |
| 027 | Event photography tips of public service | Take pictures with cameras or mobile phones at government events, recording the activities with videos and images, thus increasing the publicity and exposure of the event and improving marketing effectiveness. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/03 | |
| 028 | Media response training course (supervisors) | Help mid-level managers understand the process of handling news incidents, so that they can reach a consensus on media response, demonstrating governance efficiency and resolving risks and crises. | Executives of the city government or its affiliated agencies and schools. Priorities are given to division chiefs and district executives of the city government or its affiliated agencies who are at least in the 9th rank. | 1 | 55 | 1 | 3 | 112/03 | |
| 029 | Course for new staff members recruited through the Senior and Junior Civil Service Examinations (Online – weekdays) | This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. | New staff members recruited through the Senior and Junior Civil Service Examinations | 1 | 180 | 1 | 6 | 112/03 | |
| 030 | Course for new contract employees and temporary workers (first session)(Online – weekdays) | This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. | New contract employees and temporary workers of the city government. | 1 | 100 | 1 | 3 | 112/03 | |
| 031 | Excel data and chart analysis (Online – weekends) | Through exercises and step-by-step guidance, students will summarize forms and analyze data, improving work efficiency. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/04 | |
| 052 | The Administrative Procedure Act: Introduction and practice.(online-weekdays) | Gain a better understanding of the Administrative Procedure Act. Executive authorities should lawfully do their administrative work and improve administrative effectiveness, promoting legal and flawless administrative behavior, thus gaining the trust of the citizens. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 2 | 12 | 112/04 | |
| 057 | The art of communication in customer service and phone calls | Developing the core concept of service. Find the key to the problem throughout the conversation, striving to provide impressive service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/04 | |
| 066 | PowerPoint advanced class–Practical tips for making presentations | To learn the common functions of PowerPoint and better techniques for content management and composition, increasing the clarity and attractiveness of the presentation. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 2 | 12 | 112/04 | |
| 076 | Advanced Word in practice: formatting long documents(online-weekdays) | Students will learn how to edit long documents, and be able to complete proposals or project reports according to the specified style and format by the end of this course. | Staff members of the city government or its affiliated agencies and schools who have basic Office Word skills and have not taken any courses offered by CSDI over the past1years | 1 | 55 | 1 | 3 | 112/04 | |
| 103 | Copywriting and Visual graphic design | Learn the concepts of copywriting and visual graphic design, using materials to write social media posts and design graphics, thus increasing the visibility of municipal work and ensuring topicality. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 64 | 1 | 6 | 112/04 |
| 108 | Mind maps: learn different problem solving strategies | Practice problem analysis and solving skills with mind maps, using logical reasoning to improve work performance. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 64 | 1 | 6 | 112/04 |
| 117 | Build a high-performing team (supervisors) | Break down assignments into manageable tasks and improve authorization skills to build a high-performing team. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 0 | 1 | 56 | 1 | 6 | 112/04 |
| 118 | Conflict management and resolution | Learn to handle conflicts through practical exercises, improving the ability of staff members to respond to conflicts and resolve them. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 48 | 1 | 6 | 112/04 | |
| 120 | 2023 “Book of the Month” and “Recommended Classics of the Year” guided reading for civil servants | In order to promote reading in the city government and its affiliated agencies and schools, we will host guided reading sessions for the “Books of the Month” this year, building schema and encouraging innovative thinking to motivate staff members to write. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 3 | 112/04 | |
| 121 | Writing workshop | By improving their writing skills and developing logical thinking, staff members can cover the core concepts and avoid mistakes in writing, boosting their confidence to participate in competitions and allowing them to give full play to their own writing style. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 3 | 112/04 | |
| 122 | Symposiums on natural disaster reporting | Help case officers master the Operation Regulations on the Suspension of Offices and Classes because of Natural Disasters and related disaster prevention and response skills. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 6 | 112/04 | |
| 130 | Create a sense of belonging in the workplace (supervisors) (NEW!) | Learn how to create a workplace culture where employees feel a sense of belonging and are willing to contribute, improving the effectiveness of talent retention. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 56 | 1 | 6 | 112/04 | |
| 032 | The essentials of PDF editing and application (Online – weekends) | Learn how to download and install the Gaaiho PDF software, and use related functions such as PDF conversion, character recognition, crop and form filling. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/05 | |
| 045 | Administrative disposition workshop (supervisors) | Understand the contents and applications of administrative dispositions to ensure their maintenance, and enhance the legitimacy and correctness of administrative acts and procedures. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 80 | 1 | 3 | 112/05 | |
| 047 | Law for the workplace of public service: State Compensation Law(online-weekdays) | Understand the State Compensation Law and related procedures, enhancing the ability to provide related services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 6 | 112/05 | |
| 051 | Countermeasures against improper interference during government administration.(online-weekdays) | Study the types of improper interference and cases, and understand how to take appropriate measures to facilitate government administration. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 6 | 112/05 | |
| 061 | How to write and process official documents for newbies (basic course) | To enhance the knowledge and ability of new staff members, improve the quality of their document drafting and processing, and increase their ability to handle office work. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 64 | 1 | 3 | 112/05 |
| 088 | Webcasting–Getting started with Podcast (NEW!) | Learn webcast content planning, recording techniques, basic editing methods and audio file management, and apply these skills to marketing. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 50 | 1 | 6 | 112/05 |
| 089 | Media marketing training course(supervisors)(online-weekdays) | Teach mid-level managers the practical skills of new media marketing strategies, so that they can make use of media marketing to promote public service, increasing public understanding and support. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 64 | 1 | 3 | 112/05 | |
| 098 | Building time management skills(online-weekdays) | To help staff members set work performance goals and evaluation methods and track their progress regularly. Start from developing the concept of time management, which can improve your productivity and efficiency. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 3 | 112/05 | |
| 102 | Writing clarification statements for news response | Understand the concepts and techniques of news response, developing the ability to write clear clarification statements. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/05 | |
| 112 | Administrative innovation(Corporate visit) | Broaden one’s horizons, making use of Tainan’s abundant cultural heritage to enhance the city’s competitiveness. | Supervisors of the city government or its affiliated agencies who are in at least the 8th rank. | 1 | 200 | 1 | 3 | 112/05 | |
| 123 | National defense education(first session) | Help staff members of the city government or its affiliated agencies and schools enhance their knowledge and awareness of national defense. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 1 | 30 | 1 | 3 | 112/05 | |
| 131 | Problem analysis and solution techniques for reception service | Through case analysis and interactive exercises, students will learn the knack and procedures for dealing with complaints from the public and resolve them effectively. | Staff members of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 6 | 112/05 | |
| 033 | How to take notes online (Online – weekends) | Apart from traditional file management methods, learn to use LINE, Google and other free software to make work management more convenient. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/06 | |
| 040 | [Special Examination for Local Governments] A new start for rising stars–Workshop for new staff members (Online – weekdays) | This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. | New staff recruited through the Special Examination for Local Governments and Elementary Civil Service Examinations. | 1 | 180 | 1 | 6 | 112/06 | |
| 041 | Course for new contract employees and temporary workers (second session)(Online – weekdays) | This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. | New contract employees and temporary workers of the city government. | 2 | 100 | 1 | 3 | 112/06 | |
| 054 | What low-level civil servants should know when performing public duties–District offices (NEW!) | Focusing on the problems encountered by district offices when performing public duties, we use case studies to provide the direction and essentials of implementing laws and regulations. The goal is to help solve problems effectively and increase the legal knowledge of low-level civil servants, improving the quality of service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 1 | 6 | 112/06 | |
| 056 | Contract negotiation skills and their applications (NEW!) | Understand how to handle incomplete contract terms, perform a contract and negotiate terms when a dispute arises. Case studies are provided to improve the staff’s ability to negotiate contracts. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 100 | 1 | 6 | 112/06 |
| 062 | English proficiency test preliminary course intermediate level | To understand and learn language skills for the TOEIC test, and take the test to reach the intermediate level of GEPT. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 5 | 24 | 112/06 | |
| 063 | English proficiency test preliminary course elementary level(Online-weekend) | To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. | 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. | 1 | 64 | 5 | 24 | 112/06 | |
| 068 | Introductory course to computer graphics–make your own poster and illustrations in no time | Learn how to create posters and illustrations from existing assets and apply them to hands-on operation to facilitate public service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/06 | |
| 104 | The power of writing eye-catching copies | Learn copywriting techniques to create a greater synergy of publicity campaigns. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/06 | |
| 105 | Assessing and responding to Internet public opinion (NEW!) | Understand the formation of Internet public opinion and the leading indicators that affect the formation of public preferences, and summarize the conditions that affect the marketing policy. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 3 | 112/06 | |
| 107 | Mind reading: asking the right questions | Learn to define the purpose of the question and ask the right questions, increasing one’s sensitivity to people’s body language and needs, so that one’s insights can be more aligned with practical application. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/06 | |
| 115 | Official document production (Advanced) | Enhance the knowledge and ability of staff members to complete paperwork. Analyze the structure of official documents written by staff members and provide writing tips along with case analysis to improve their ability to produce official documents. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 3 | 112/06 | |
| 119 | Project risk management in public service–Hands-on training (NEW!) | Understand the basic concepts of risk management, simulate risk assessments and develop different strategies to minimize them. | Staff members of the city government or its affiliated agencies who are in at least the 6th rank. | 1 | 64 | 1 | 6 | 112/06 | |
| 034 | Photo and video editing with mobile apps (Online – weekends) | Through this online course, students will learn how to use video editing tools on mobile phones, and apply the skills to hands-on operation to improve their image processing ability in public service. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/07 | |
| 037 | PowerPoint course for newbies (weekends) | Learn to make good use of PowerPoint, and convert data into presentation forms and diagrams to facilitate communication. Apply these skills to hands-on operation to increase the persuasiveness of presentations. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 6 | 112/07 | |
| 044 | Mandala chart thinking–Unleashing unlimited creativity (NEW!) | With a simple 3×3 frame, free yourself from linear thinking, think outside the box, and unleash unlimited creativity. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/07 | |
| 050 | Common laws regarding public service (basic course)(second session)(online-weekdays) | Understand common laws regarding public service (Administrative Procedure Act, Administrative Penalty Act, and Administrative Execution Act) and case analysis, so that the staff can lawfully do their administrative work. | Staff members of the city government or its affiliated agencies and schools. | 2 | 100 | 2 | 12 | 112/07 | |
| 055 | Regulations on the use of government data (NEW!) | The digital transformation of government departments is imperative. Through topic discussions, students will learn the basic concepts of personal data protection on the Internet and the Freedom of Government Information Law, improving legal literacy for digital transformation. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 100 | 1 | 6 | 112/07 |
| 059 | Atomic habit formation (Online – weekdays) | This course will teach you how to make tiny changes to deliver big results, achieve self-improvement and create positive energy. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 6 | 112/07 | |
| 060 | EQ management–Don’t let your emotions affect your abilities (NEW!) | Understand the importance of emotional management and make adjustments step by step according to the solutions provided in this course, further exerting one’s influence in the workplace. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/07 | |
| 070 | Excel Power Query data analysis and charting workshop. | Learn the data analysis and charting functions of Excel, enhance chart design and application skills to improve work effectiveness. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/07 | |
| 077 | How to make YouTube marketing videos | Learn about the creation of marketing content, script writing, video shooting and post-production. Understand the marketing strategies of today’s Internet celebrities, and implement them in the promotion of policies. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 2 | 12 | 112/07 | |
| 101 | Digital thinking and community management of public sectors(Online – weekdays) | Understand the marketing trends of online communities, self-media (such as Facebook, LINE, Instagram etc.) and other marketing techniques to improve policy management capabilities. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 1 | 6 | 112/07 | |
| 106 | Master 7 word powers in 12 hours (NEW!) | Learn the core of writing, make good use of the five senses and the divergence and convergence of mind maps, and get straight to the point, improving your writing skills. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 2 | 12 | 112/07 | |
| 109 | Problem analysis and decision-making skills (NEW!) | Understand the procedure of problem analysis and resolution, and develop countermeasures in practical exercises to facilitate effective problem solving. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/07 | |
| 035 | Introductory course to computer graphics–make your own poster and illustrations in no time (Online – weekends) | Learn how to create posters and illustrations from existing assets and apply them to hands-on operation to facilitate public service. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/08 | |
| 039 | Photo editing skills and practices(first session) | Understand the functions of the retouching tools, with hands on operation to improve the photos of public services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/08 | |
| 046 | Administrative Appeal Act, Administrative Litigation Act and defense skills analysis | To understand the Administrative Appeal Act, the Administrative Litigation Act and the reasons for their legislation and to study the analysis of defense skills. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/08 | |
| 049 | Law for the workplace of public service – intellectual property rights as examples(weekdays) | Understand the contents and applications of intellectual property rights, enhancing the ability to provide related services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 3 | 112/08 | |
| 058 | Emotion management: Increase self-awareness and self-healing (Online – weekdays) | Learn how to use sense your emotions, relax yourself and relieve stress. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 80 | 1 | 3 | 112/08 |
| 075 | The aesthetic design of high-quality presentations and documents. | Through concepts such as modern aesthetic values, typographic design and color matching, learn to incorporate aesthetics into the presentation to improve its quality, thus successfully drawing attention and making a lasting impression. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 50 | 1 | 6 | 112/08 |
| 083 | Manage work with LINE | Learn practical skills to manage LINE messages, groups and files better, and apply them to hands-on operation to improve administrative efficiency. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/08 | |
| 094 | The power of speech–Solve problems with words X useful sentence patterns (NEW!) | With the right words, you can become more balanced and mellow in interpersonal relationships, solve different complex problems and convey your thoughts clearly. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/08 | |
| 095 | Structured thinking–From organizing thoughts to expressing opinions (NEW!) | Improve the ability to think, analyze and discuss topics, and learn to express your opinions clearly, making it easier for others to understand what you really think. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/08 | |
| 096 | “Draw” your way to effective communication (NEW!) | Use pictures to help you speak what is on your mind, so that listeners can understand your thoughts more quickly, improving interpersonal communication. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/08 | |
| 110 | Herald a new digital era–Build the metaverse (NEW!) | Understand technology trends through immersive technology and the Internet, and promote them in public service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 3 | 112/08 | |
| 114 | Creative thinking and ideation process (NEW!) | Learn how to apply what you have learned and the technique of rethinking problems, and use tools to systematically develop innovative ideas. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/08 | |
| 133 | Create your personal image and master business etiquette (online-weekdays) | Maintain a professional appearance for official occasions and enhance your reception etiquette, expressing your unique style in the workplace. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 6 | 112/08 | |
| 036 | Application of Google in practice (Online – weekends) | Understand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/09 | |
| 043 | Efficient reading and effective application (Online – weekdays) | In this course, students will learn effective ways to accumulate knowledge correctly. Efficient learning is different from reading quickly without understanding. Being able to apply the knowledge learned is more important than reading quickly. The key lies in the “output”. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 6 | 112/09 | |
| 048 | Law for the workplace of public service: criminal liability as examples(online-weekdays) | Understand the concept of the criminal law, so that the staff can avoid legal risks and lawfully do their administrative work. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 2 | 12 | 112/09 | |
| 073 | Application of Cloud tools in practice–Note-taking apps | Learn how to use digital tools such as online note-taking software Roam Research and Obsidian, and replace traditional note-taking methods with bullet journaling to work more efficiently. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/09 | |
| 082 | How to create illustrations with hand drawn effects using computer graphics | Learn to use computer software to create illustrations with hand drawn effects, creating the picture in your mind. Students will also learn more advanced techniques such as drawing bodies, spatial perspective and story presentation, so that they can create original images for business promotion and marketing. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/09 | |
| 085 | Advanced excel in practice:form collection and data analysis (first session) | Through exercises and step-by-step guidance, students will summarize forms and analyze data, improving work efficiency. | Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years | 1 | 50 | 1 | 3 | 112/09 | |
| 090 | Data collation workshop (NEW!) | Learn how to organize, digest and convert large amounts of data into a good report. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/09 | |
| 097 | Reading the room–The new key to survival in a changing era (NEW!) | In recent years, “reading the room” has become a popular keyword in workplace management. Read the atmosphere, analyze the subtext of the conversation, and master the secrets of communication in different situations. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 6 | 112/09 | |
| 100 | Establish and improve the SOP of public service (NEW!) | Understand the management level of developing standard operating procedures, learn to identify areas for improvement from different sources and use appropriate methods and tools for management. | Staff members of the city government or its affiliated agencies and schools. | 1 | 64 | 1 | 3 | 112/09 | |
| 111 | 5-minute business presentation | Learn how to give a comprehensive business presentation and explain the logic clearly, improving your oral expression. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 56 | 1 | 6 | 112/09 | |
| 124 | National defense education(first session) | Help staff members of the city government or its affiliated agencies and schools enhance their knowledge and awareness of national defense. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 2 | 30 | 1 | 3 | 112/09 | |
| 125 | CEDAW education training—non-supervisors (first session) | To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 3 | 112/09 | |
| 126 | CEDAW education training—supervisors | This course is for executives and senior staff of the city government or its affiliated agencies. Through various methods such as lectures and group discussions, we will explore in depth how gender equality can be integrated into relevant programs as a frame of reference for policy measures. | Executives and senior staff of the city government or its affiliated agencies and schools. | 1 | 30 | 1 | 3 | 112/09 | |
| 127 | Intensive English course for beginners | This course is for senior civil servants who haven’t passed the English proficiency test. With absolutely no pressure, we will encourage and stimulate students’ motivation to learn English, increasing their willingness to take the English proficiency test as well as the passing rate. | Senior civil servants who haven’t passed the English proficiency test. | 1 | 30 | 1 | 6 | 112/09 | |
| 042 | Freshen up your office: organizing your work space(Online – weekdays) | In this course, we will clarify concepts regarding storage and give you tips on tidying up. We will help students declutter effectively and create a clean work space, increasing productivity. | Staff members of the city government or its affiliated agencies and schools. | 1 | 80 | 1 | 6 | 112/10 | |
| 053 | Case analyses of the Administrative Execution Act(online-weekdays) | Learn about the execution of administrative sanctions, including administrative execution procedures, laws and regulations, and actual operations, as well as the execution on obligation of action or non-action, and the application and type of immediate coercion. | Staff members of the city government or its affiliated agencies and schools. | 1 | 100 | 1 | 6 | 112/10 | |
| 064 | Explore the world in English (NEW!) | In this course, we will talk about the latest international news, so that students can not only improve their English skills but also broaden their horizons. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 5 | 15 | 112/10 | |
| 071 | Excel basics (weekend) | Learn the basic functions of Excel and use them to reduce working time and increase work effectiveness. | Staff members of the city government or its affiliated agencies and schools. | 0 | 1 | 50 | 1 | 6 | 112/10 |
| 072 | Basic online video editing skills that you must learn(Online – weekend) | Learn the common functions of online or free video production software, combining with hands on operation to apply to public services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/10 | |
| 079 | Advanced excel in practice: function application and chart analysis | Use Excel functions for data statistics, and transform data into persuasive charts to improve work efficiency. | Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years | 1 | 50 | 1 | 3 | 112/10 | |
| 087 | Photo and video editing with mobile apps (basic course) (NEW!) | Through this online course, students will learn how to use video editing tools on mobile phones, and apply the skills to hands-on operation to improve their image processing ability in public service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/10 | |
| 092 | Communication skills that touch people’s hearts | Connect with the listener through structured content, speech tempo and tone variation, building confidence in communication. | Staff members of the city government or its affiliated agencies and schools. | 1 | 56 | 1 | 6 | 112/10 | |
| 099 | Event planning and management(planning unit) | In this course, students will understand the positioning of events and master their creativity. They will also learn to evaluate the capacity, resource integration, marketing, the execution and control process and benefits. | Supervisors or event organizers of the city government or its affiliated agencies and schools who are at least in the 7th rank; relevant personnel who are or will be in charge of events. | 1 | 56 | 1 | 3 | 112/10 | |
| 113 | Administrative innovation(Corporate visit)(second session) | Broaden one’s horizons, making use of Tainan’s abundant cultural heritage to enhance the city’s competitiveness. | Supervisors of the city government or its affiliated agencies who are in at least the 8th rank. | 2 | 200 | 1 | 3 | 112/10 | |
| 116 | Work assignment and authorization management (supervisors) | Understand the importance of work assignment and authorization skills, and confirm the scope of work authorization and the professional duties of employees to instill a sense of responsibility in the team. | Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. | 1 | 48 | 1 | 6 | 112/10 | |
| 128 | Sexual harassment education and training | In order to promote sexual harassment prevention, we will help civil servants understand the laws and regulations related to sexual harassment, find their body boundaries and respect their bodily autonomy. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 2 | 112/10 | |
| 129 | CEDAW education training—non-supervisors (second session) | To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. | Case officers or supervisors of the city government or its affiliated agencies and schools. | 2 | 60 | 1 | 3 | 112/10 | |
| 038 | Data collation (Online – weekends) | Learn how to organize, digest and convert large amounts of data into a good report. | Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). | 1 | 100 | 1 | 3 | 112/11 | |
| 069 | Introductory course to computer graphics–make your own poster and illustrations in no time(second session)(online-weekdays) | Learn how to create posters and illustrations from existing assets and apply them to hands-on operation to facilitate public service. | Staff members of the city government or its affiliated agencies and schools. | 1 | 55 | 1 | 6 | 112/11 | |
| 074 | Application of Cloud tools in practice | To understand the functions of Cloud tools and combine them with hands on operation to apply to public services. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 2 | 12 | 112/11 | |
| 078 | Mobile photography tips X Visual marketing | Learn how to write scripts and use mobile phones to shoot high-quality videos. Use free apps to edit videos, improving marketing effectiveness and quality. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 6 | 112/11 | |
| 080 | Urban competitiveness workshop (NEW!) | Learn how to identify trends in public opinion and problems through survey results to plan appropriate policies accordingly. | Supervisors of the city government or its affiliated agencies who are in at least the 8th rank. | 1 | 64 | 1 | 3 | 112/11 | |
| 081 | Administrative disposition workshop (second session)(Online – weekdays) | Understand the contents and applications of administrative dispositions to ensure their maintenance, and enhance the legitimacy and correctness of administrative acts and procedures. | Staff members of the city government or its affiliated agencies and schools. | 2 | 80 | 1 | 3 | 112/11 | |
| 084 | Advanced Excel in practice: form collection and data analysis (second session) | Through exercises and step-by-step guidance, students will summarize forms and analyze data, improving work efficiency. | Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years. | 2 | 50 | 1 | 3 | 112/11 | |
| 065 | Photo editing skills and practices(second session)(online-weekdays) | Understand the functions of the retouching tools, with hands on operation to improve the photos of public services. | Staff members of the city government or its affiliated agencies and schools. | 2 | 80 | 1 | 6 | 112/12 | |
| 067 | Application of Google tools in practice (second session) | Understand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. | Staff members of the city government or its affiliated agencies and schools. | 2 | 55 | 1 | 6 | 112/12 | |
| 086 | Practical Google tools (Maps, Calendar etc.) that make life more convenient | Learn to use practical Google tools and Apply these tools to hands-on operation in public service and daily life. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 3 | 112/12 | |
| 091 | The fourth file format: the essentials of PDF | Learn to download and install the Gaaiho PDF software, and use related functions such as PDF conversion, character recognition, crop and form filling, which are useful for working remotely and distance education during the pandemic. | Staff members of the city government or its affiliated agencies and schools. | 1 | 50 | 1 | 3 | 112/12 | |
| 093 | Personal Data Protection Act(second session)(online-weekdays) | Study the articles of the Personal Data Protection Act and case analyses, promoting legal literacy. | Staff members of the city government or its affiliated agencies and schools. | 2 | 80 | 1 | 3 | 112/12 | |
| 132 | Telephone etiquette for receptionists | Understand the importance of frontline staff, and improve the quality of service by developing professional skills and a “be of service” attitude. | Staff members of the city government or its affiliated agencies and schools. | 1 | 60 | 1 | 6 | 112/12 | |
| 143 | 9196 | 161 | 788 | 0 |
2023 Development and Training Plan
