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2022 Development and Training Plan
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Course Plan Number Course Title Course Objective Participants Supporting Unit or Agency Number of Sessions Number of Participants Days Course Hours Scheduled Starting Time
001 Personal Data Protection Act(first session) Study the articles of the Personal Data Protection Act and case analyses, promoting legal literacy. Staff members of the city government or its affiliated agencies and schools.   1 100 1 3 111/01
002 Create understandable policy cards. Summarize the key points of the policies by understanding their essence. Use images and copywriting skills, along with current events to create straightforward policy cards for the mass media, facilitating policy marketing and negative response. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/01
003 Stress management To understand the concept of stress and know how to do to increase stress management. Staff members of the city government or its affiliated agencies and schools.   1 48 1 3 111/01
004 Health management workshop Understand the concept of health management and factors that influence health, in order to enhance health management ability. Staff members of the city government or its affiliated agencies and schools.   1 48 1 3 111/01
006 Develop EQ and communication skills in the workplace Through emotional expression and empathy training, use body language and expressions to communicate, developing good communication habits. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/01
007 Basic video production and editing class To learn the commonly used functions of video production software and apply them to hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/01
008 ODF series—Libre Office Writer, Cale workshop Understand the characteristics of odf and use the functions of Libre office, including writer-word processor, calc-spreadsheet and Impress-presentations, enabling document exchange across agencies and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/01
009 Photo editing skills and practices Understand the functions of the retouching tools,with hands on operation to improve the photos of public services. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/01
010 Office Excel Advanced Class(first session ) To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years   1 55 2 14 111/01
011 Word processing – PowerPoint Advanced Class(first session) To learn the common functions of PowerPoint and better techniques for content management and composition, increasing the clarity and attractiveness of the presentation. Staff members of the city government or its affiliated agencies and schools who have basic PowerPoint skills and have not taken any courses offered by CSDI over the past 1 years.   1 55 2 14 111/01
012 Increase team motivation(supervisors) Establish team trust and build consensus, creating a key relationship of “mutual cooperation” with team members. Boost team morale effectively in order to achieve performance goals and increase team potential. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank.   1 48 1 6 111/01
013 Building time management skills To help staff members set work performance goals and evaluation methods and track their progress regularly. Start from developing the concept of time management, which can improve your productivity and efficiency. Staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past 1 years.   1 48 1 6 111/01
017 You can if you come~Press release writing techniques. Understand media characteristics and news topics, and learn the writing principles and basic skills of press release. Staff members of the city government or its affiliated agencies and schools in charge of press release.   1 48 1 6 111/02
016 Reception skills and public service mentality Acquire the proper etiquette and handle the citizens’ requests effectively, resolving conflicts with appropriate response, thus establishing good relationships. Staff members of the city government or its affiliated agencies and schools who constantly deal with citizens.   1 48 1 6 111/02
014 Common laws regarding public service (basic course)(first session) nderstand common laws regarding public service (Administrative Procedure Act, Administrative Penalty Act, and Administrative Execution Act) and case analysis, so that the staff can lawfully do their administrative work. Staff members of the city government or its affiliated agencies and schools.   1 100 2 12 111/02
020 Build your own mobile office Learn about mobile service trends and Cloud applications, combining them with public service to improve the efficiency and performance of the individual and the organization. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/02
018 Emotion management: Increase self-awareness and self-healing Learn how to use sense your emotions, relax yourself and relieve stress. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/02
019 How to negotiate and build consensus effectively Know when to negotiate and build consensus, standing in others’ shoes. Learn how to face conflicts, bridging the gap and creating a win-win situation. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/02
021 Word processing – Office Word Advanced Class (first session ) To learn Office Word processing skills and commonly used functions and apply their learning to word processing, streamlining the process and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic Office Word skills and have not taken any courses offered by CSDI over the past1years
  1 55 2 14 111/02
015 Law for the workplace of public service – civil liabilities as examples(first session) Understand the provisions of the civil law related to official duties, clarify doubts through case studies and recognize the requirements and scope of responsibility, improving the ability to provide related service. Staff members of the city government or its affiliated agencies and schools.   1 100 2 12 111/02
038 Copywriting and Visual graphic design(Online – weekdays) Learn the concepts of copywriting and visual graphic design, using materials to write social media posts and design graphics, thus increasing the visibility of municipal work and ensuring topicality. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/03
096 Basic online video editing skills that you must learn(Online – weekdays) Learn the common functions of online or free video production software, combining with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/03
105 Manage work with LINE (Online – weekdays) Learn practical skills to manage LINE messages, groups and files better, and apply them to hands-on operation to improve administrative efficiency. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/03
034 Increase risk sensitivity Understand risk awareness and sensitivity development, learning how to respond appropriately in public service. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/03
050 Empathy: Putting yourself in someone else’s shoes Know when to use empathy, enhancing work efficiency by establishing harmonious work relationships. Get to know your colleagues, supervisors and subordinates from a different perspective, in order to reduce workplace conflicts. Staff members of the city government or its affiliated agencies and schools. 0 1 48 1 6 111/03
023 Law for the workplace of public service: criminal liability as examples Understand the concept of the criminal law, so that the staff can avoid legal risks and lawfully do their administrative work. Staff members of the city government or its affiliated agencies and schools.   1 100 2 12 111/03
044 Mind maps: learn different problem solving strategies (Online – weekdays) Practice problem analysis and solving skills with mind maps, using logical reasoning to improve work performance. Staff members of the city government or its affiliated agencies and schools.   1 60 1 6 111/03
073 Official document production basic course (first session) To enhance the knowledge and ability of new staff members, improve the quality of their document drafting and processing, and increase their ability to handle office work. Staff members of the city government or its affiliated agencies and schools. Priorities are given to new staff members.   1 60 1 3 111/03
103 The fourth file format: the essentials of PDF (Online – weekdays) Learn to download and install the Gaaiho PDF software, and use related functions such as PDF conversion, character recognition, crop and form filling, which are useful for working remotely and distance education during the pandemic. Staff members of the city government or its affiliated agencies and schools.   1 55 1 3 111/03
101 Freeware application workshop(Online – weekdays) Learn the functions of freeware and apply them to hands-on operation to facilitate public service. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/03
100 Application of Google tools in practice (first session) Understand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/03
026 Law for the workplace of public service – intellectual property rights as examples(weekdays) Understand the contents and applications of intellectual property rights, enhancing the ability to provide related services. Staff members of the city government or its affiliated agencies and schools.   1 100 1 3 111/04
122 Formatting long documents in Word (Online – weekends) After learning efficient document formatting skills in this course, students should be able to finish formatting long documents independently. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/04
117 National defense education(first session) Help staff members of the city government or its affiliated agencies and schools enhance their knowledge and awareness of national defense. Staff members and contract employees of the city government or its affiliated agencies and schools .   1 30 1 3 111/04
078 English proficiency test preliminary course elementary level (first session) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency.
2.Staff members of the city government or its affiliated agencies and schools.
Participants must register for the TOEIC test before taking the course.
  1 55 5 24 111/04
104 Practical Google tools (Maps, Calendar etc.) that make life more convenient Learn to use practical Google tools and enjoy the convenience they bring. Apply these tools to hands-on operation in public service and daily life. Staff members of the city government or its affiliated agencies and schools. 0 1 55 1 3 111/04
051 Mind reading: understand people’s needs through qualitative interviews Learn to formulate goal-directed questions so that the results are more aligned with practical application, improving one’s perception of people’s feelings and needs. Staff members of the city government or its affiliated agencies and schools. 0 1 60 1 6 111/04
042 Marketing with data analytical thinking Through case studies and several examples, understand the methods of data analysis and learn to turn data into insight. Staff members of the city government or its affiliated agencies and schools. 0 1 48 1 6 111/04
052 How to avoid running out of inspiration: creative thinking Through innovative techniques, encourage and stimulate creativity and the power to think in class, helping staff members unleash their creativity. Staff members of the city government or its affiliated agencies and schools.   1 60 1 6 111/04
118 National defense education(first session) Help staff members of the city government or its affiliated agencies and schools enhance their knowledge and awareness of national defense. Staff members and contract employees of the city government or its affiliated agencies and schools .   2 30 1 3 111/04
116 Symposiums on natural disaster reporting Help case officers master the Operation Regulations on the Suspension of Offices and Classes because of Natural Disasters and related disaster prevention and response skills. Case officers or supervisors of the city government or its affiliated agencies and schools.   1 60 1 6 111/04
053 Creativity and logical thinking Focus on the creativity of problem analysis and the development of logical thinking, understanding the context and encouraging logical thinking in problem analysis. Staff members of the city government or its affiliated agencies and schools.   1 60 1 3 111/05
040 Media marketing training course for mid-level managers Teach mid-level managers the practical skills of new media marketing strategies, so that they can make use of media marketing to promote public service, increasing public understanding and support. Division chiefs and district executives of the city government or its affiliated agencies who are at least in the 9th rank.   1 80 1 3 111/05
098 How to make YouTube marketing videos Learn about the creation of marketing content, script writing, video shooting and post-production. Understand the marketing strategies of today’s Internet celebrities, and implement them in the promotion of policies. Staff members of the city government or its affiliated agencies and schools.   1 55 2 12 111/05
022 Corporate visit: Public figure speech Broaden one’s horizons, making use of Tainan’s abundant cultural heritage to enhance the city’s competitiveness. Supervisors of the city government or its affiliated agencies who are in at least the 8th rank.   1 200 1 2 111/05
037 Writing clarification statements for news response Understand the key points and techniques of writing news clarification statements, providing clarifications to negative news. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/05
048 Managing up and horizontal communication Understand the leadership style and needs of one’s supervisor and learn good vertical and horizontal communication skills to establish a good relationship with supervisors and colleagues. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/05
045 Online forum-AI future trends and development workshop Understand the application of artificial intelligence in the industry and its impact and challenges, and plan accordingly to cope with the technology. Staff members of the city government or its affiliated agencies and schools. 0 1 100 1 3 111/05
119 Excel basics: data management and form collection (Online – weekends) Learn the basics of form collection and data management through case studies, improving work efficiency. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). 0 1 100 1 3 111/05
063 How to provide adequate customer service When civil servants perform their official duties within the scope of the law, it is necessary to know how to satisfy the customers’ needs without being taken advantage of. Staff members of the city government or its affiliated agencies and schools.   1 100 1 3 111/05
084 English conversation for receptionists and telephone etiquette (Basic) Learn basic reception and telephone etiquette and have the confidence to communicate in English. Staff members of the city government or its affiliated agencies and schools who have passed the GEPT elementary level or possess basic English listening and speaking skills.   1 48 5 15 111/05
035 How to work with your team Build team spirit and improve team collaboration, as well as the ability to become part of the team and even a team leader. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/05
094 Excel processing: Excel function application In this course, we will introduce the important functions and rules in Excel. Through exercises and step-by-step guidance, students will summarize forms, analyze data and complete customized reports, improving work efficiency. Staff members of the city government or its affiliated agencies and schools.   1 55 2 12 111/05
024 Special training for hosts or masters of ceremonies (basic course) Understand different types of hosts and process arrangement, mastering the schedule and the atmosphere of events. Staff members of the city government or its affiliated agencies who also work as hosts or masters of ceremonies.   1 48 1 6 111/06
030 Event planning and management(planning unit) 1. The goal of this course is to assist agencies in cultivating talents for event planning. In this course, students will understand the positioning of events and master their creativity. They will also learn to plan the time and venue, capacity, resource integration, marketing, the execution and control process, team communication, as well as benefit analysis (e.g. community cohesion).
2. In this course, we will explain the structure and key points of event planning. Various organizations will share their own experiences, opening your imagination to plan all sorts of events.
Supervisors or event organizers of the city government or its affiliated agencies and schools who are at least in the 7th rank; relevant personnel who are or will be in charge of events.   1 100 1 6 111/06
067 Case analyses of the Administrative Execution Act Learn about the execution of administrative sanctions, including administrative execution procedures, laws and regulations, and actual operations, as well as the execution on obligation of action or non-action, and the application and type of immediate coercion. Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/06
107 Word processing—Excel Power Query data analysis and charting workshop. Learn the data analysis and charting functions of Excel, enhance chart design and application skills to improve work effectiveness. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/06
109 Course for new staff members recruited through the Senior and Junior Civil Service Examinations (Online – weekdays) This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. New staff members recruited through the Senior and Junior Civil Service Examinations   1 180 1 6 111/06
089 Office Excel basic course To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who don’t have basic Excel skills and have not taken any courses offered by CSDI over the past year.   1 55 2 14 111/06
029 Introductory course to computer graphics–make your own poster and illustrations in no time Learn the tools of computer graphics and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools. 0 1 55 1 6 111/06
113 CEDAW education training—non-supervisors (first session) To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. Staff members and contract employees who are not supervisors of the city government or its affiliated agencies and schools .   1 30 1 3 111/06
110 Course for new contract employees and temporary workers (first session ) This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. New contract employees and temporary workers of the city government   1 100 1 6 111/06
099 How to create illustrations with hand drawn effects using computer graphics Learn to use computer software to create illustrations with hand drawn effects, creating the picture in your mind. Students will also learn more advanced techniques such as drawing bodies, spatial perspective and story presentation, so that they can create original images for business promotion and marketing. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/06
092 Word processing: Excel function application and chart analysis (Advanced ) Use Excel functions for data statistics, and transform data into persuasive charts to improve work efficiency. Staff members of the city government or its affiliated agencies and schools.   1 55 1 3 111/06
124 Basic video editing skills (Online – weekends) To learn the commonly used functions of video production software and apply them to hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/06
047 Smart communication–govern according to public opinion and be a people-oriented government department Listen to the public opinion, and use communication and coordination skills to understand people’s needs or problems, significantly improving government efficiency. Staff members of the city government or its affiliated agencies and schools.   1 60 1 3 111/07
061 5-minute business presentation (supervisors) Improve the presentation structure and explain the logic clearly, increasing one’s persuasiveness. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank.   1 48 1 6 111/07
066 Administrative Appeal Act, Administrative Litigation Act and defense skills analysis To understand the Administrative Appeal Act, the Administrative Litigation Act and the reasons for their legislation and to study the analysis of defense skills. Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/07
115 CEDAW education and training for supervisors This course is for executives of the city government or its affiliated agencies. Through various methods such as lectures and group discussions, we will explore in depth how gender equality can be integrated into relevant programs as a frame of reference for policy measures. Executives of the city government or its affiliated agencies and schools who have never attended this course.   1 30 1 3 111/07
095 PivotTable in Excel advanced class Learn the best Excel techniques and the methods of data mining and analysis through advanced Excel tools such as PivotTable. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/07
057 The art of communication in customer service and phone calls Learn to answer the calls from citizens and understand their needs, developing the core concept of service. Find the key to the problem throughout the conversation, striving to provide impressive service. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/07
036 Event photography tips Take pictures with cameras or mobile phones at government events, recording the activities with videos and images, thus increasing the publicity and exposure of the event and improving marketing effectiveness. Staff members of the city government or its affiliated agencies and schools.   1 60 1 6 111/07
080 English proficiency test preliminary course elementary level(weekend) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency.
2.Staff members of the city government or its affiliated agencies and schools.
Participants must register for the TOEIC test before taking the course.
0 1 55 5 24 111/07
032 Things you need to know to “lead” the new generation (supervisors) Understand the differences in cross-generation communication and management tips, and form a great team with all staff members, so that the cross-generation organization can function effectively. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank.   1 48 1 6 111/07
060 Secrets to creating a logical presentation Understand the purpose of the presentation and the logical structure, supporting the proposition and thus achieving the purpose of the presentation. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/07
125 Image editing techniques (Online – weekends) Learn the functions of image editing tools through online classes and apply them to hands on operation, enhancing the image processing ability in public service. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/07
064 The Administrative Procedure Act: Introduction and practice. Gain a better understanding of the Administrative Procedure Act. Executive authorities should lawfully do their administrative work and improve administrative effectiveness, promoting legal and flawless administrative behavior, thus gaining the trust of the citizens. Staff members of the city government or its affiliated agencies and schools.   1 100 2 12 111/07
043 Mind reading: asking the right questions Learn to define the purpose of the question and ask the right questions, increasing one’s sensitivity to people’s body language and needs, so that one’s insights can be more aligned with practical application. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/08
049 Communication skills that touch people’s hearts Connect with the listener through structured content, speech tempo and tone variation, building confidence in communication. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/08
065 Case analyses of the Administrative Penalty Act Understand the basic theory of administrative order penalties and administrative execution penalties, the system that closes loopholes and disputes over “non-double penalties of a behavior.” Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/08
082 English proficiency test preliminary course intermediate level (weekend) To understand and learn language skills for the TOEIC test, and take the test to reach the intermediate level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency.
2.Participants: staff members of the city government or its affiliated agencies and schools.
  1 55 6 27 111/08
114 CEDAW education training—non-supervisors (second session) To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. Staff members and contract employees who are not supervisors of the city government or its affiliated agencies and schools .   2 30 1 3 111/08
031 Event planning and management advanced class (hands-on training) 1. The goal of this course is to assist agencies in cultivating talents for event planning. In this course, students will understand the positioning of events and master their creativity. They will also learn to plan the time and venue, capacity, resource integration, marketing, the execution and control process, team communication, as well as benefit analysis (e.g. community cohesion).
2. By brainstorming in workshops, we will put into practice the creative ideas of various events.
Supervisors or event organizers of the city government or its affiliated agencies and schools who are at least in the 7th rank   1 48 1 6 111/08
126 Instagram visual graphic marketing (Online – weekends) Learn to style the layout, create eye-catching and appealing content, come up with projects for posts and stories, and understand the concept of visual marketing, ensuring topicality and creating marketing opportunities for municipal work. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/08
039 Media response training course for mid-level managers Help mid-level managers understand the process of handling news incidents, so that they can reach a consensus on media response, demonstrating governance efficiency and resolving risks and crises. Division chiefs and district executives of the city government or its affiliated agencies who are at least in the 9th rank. 0 1 80 1 3 111/08
027 Learn law with ease (Weekends) Organize short lectures or visits on the weekends, so that staff members can gain legal knowledge related to daily life and the workplace. Staff members of the city government or its affiliated agencies and schools. 0 1 100 1 3 111/08
102 Application of Cloud tools in practice (weekdays) To understand the functions of Cloud tools and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools.   1 55 2 12 111/08
046 New-generation 5G communication technology trends and governance applications Starting from 5G technological applications and industry development trends, learn about the latest technology.
Staff members of the city government or its affiliated agencies and schools.   1 100 1 3 111/08
091 How to use tablets (supervisors) Learn to use the shortcut functions, note-taking apps and iCloud Drive on iPad to synchronize with the computer, improving the efficiency of supervisors in meetings and reports. Executives of the city government or its affiliated agencies and schools   1 55 1 6 111/08
077 Workplace relationship management workshop Understand the importance of relationship management between supervisors, subordinates and colleagues, and learn methods and techniques to improve the quality of interpersonal relationships. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/09
112 Course for new contract employees and temporary workers (second session ) This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. New contract employees and temporary workers of the city government   2 100 1 6 111/09
083 Office conversation workshop (basic course) To understand and learn English conversations generally(includes general public affairs and an office setting guide) used in offices and apply them to official duties, Staff members of the city government or its affiliated agencies and schools who have passed the GEPT elementary level or possess basic English listening and speaking skills.   1 48 5 15 111/09
075 Official document production (Advanced) Enhance the knowledge and ability of staff members and the quality of their document drafting and processing in order to improve their ability to produce official documents. Staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past 3 years   1 60 1 4 111/09
069 )Law for the workplace of public service – civil liabilities as examples(second session) Understand the provisions of the civil law related to official duties, clarify doubts through case studies and recognize the requirements and scope of responsibility, improving the ability to provide related service. Staff members of the city government or its affiliated agencies and schools.   2 100 2 12 111/09
068 Law-based administration and its case studies (supervisors) Through lectures and case studies, supervisors will gain knowledge of administrative, civil and criminal laws, so as to avoid the risk of breaking the law when planning policies and carrying out their duties. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank.   1 100 1 6 111/09
111 Workshop for new staff members recruited through the 2020 Special Examination for Local Government, and Elementary, Junior and Senior Civil Service Examinations This course will help new staff members understand the development and vision of municipal administration, public service ethics, impressive service, administration evaluation and the core values of civil servants, so that they can quickly adjust to their role in the government team. New staff recruited through the local Special Examinations and Elementary Civil Service Examinations   1 180 1 6 111/09
076
How to overcome staff resistance and assist new employees (supervisors)
Guide employees positively with counseling techniques, overcome staff resistance and hear their complaints, leading to a win-win workplace relationship. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/09
108 Office Excel Advanced Class(second session ) To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years   2 55 2 14 111/09
127 Cloud document management on your phone and computer (Online – weekends) Apart from traditional file management methods, learn to use LINE, Google and other free software to make work management more convenient. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/09
054 Freshen up your office: organizing your work space In this course, we will clarify concepts regarding storage and give you tips on tidying up. We will help students declutter effectively and create a clean work space, increasing productivity. Staff members of the city government or its affiliated agencies and schools.   1 80 1 6 111/10
085 Intensive English course for beginners This course is for senior civil servants who haven’t passed the English proficiency test. With absolutely no pressure, we will encourage and stimulate students’ motivation to learn English, increasing their willingness to take the English proficiency test as well as the passing rate. Senior civil servants who haven’t passed the English proficiency test.   1 30 1 6 111/10
081 Intensive course for English proficiency test To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency.
2.Staff members of the city government or its affiliated agencies and schools.
Participants must register for the TOEIC test before taking the course.
  1 55 6 30 111/10
088 Quick and helpful layout tips for eye-catching slides Learn the design principles of slide layout, using matching colors to increase the clarity and appeal of the presentation. Staff members of the city government or its affiliated agencies and schools.   1 55 1 3 111/10
123 Introductory course to computer graphics–make your own poster and illustrations in no time (Online – weekends) Learn about the functions of free graphic software and apply them to hands-on operation to facilitate public service. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/10
005 Public figure speech Broaden the horizons of executives in the age of the knowledge economy, developing their leadership and innovation and enhancing the city’s competitiveness through corporate visits. Supervisors of the city government or its affiliated agencies who are in at least the 8th rank.   1 200 1 2 111/10
028 Reflect the beauty and value of the city Explore the city’s culture, history, life and style, identifying oneself as one of its citizens through the reshaping of cultural values. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/10
120 The power of infographics (Online – weekends) Learn to make good use of PowerPoint, and convert data into presentation forms and diagrams to facilitate communication. Apply these skills to hands-on operation to increase the persuasiveness of presentations. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/10
071 Case analysis of the Regulations Governing Litigation Aid for Civil Service for Performing Duties Fully understand the rights and obligations of civil servants, and use legal remedies to protect one’s rights and interests in order to avoid committing wrongful acts. Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/10
033 Conflict management and resolution Learn to handle conflicts through practical exercises, improving the ability of staff members to respond to conflicts and resolve them. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/10
055 The aesthetic concept of office space design Understand the style and characteristics of interior design, combining the overall design with the style to make the entire office space more comfortable. Students will also understand the aesthetic concept through case analysis. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/11
041 The power of writing eye-catching copies Learn copywriting techniques to create a greater synergy of publicity campaigns. Staff members of the city government or its affiliated agencies and schools. 0 1 48 1 6 111/11
025 Countermeasures against improper interference during government administration. Study the types of improper interference and cases, and understand how to take appropriate measures to facilitate government administration. Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/11
079 English proficiency test preliminary course elementary level (second session) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency.
2.Staff members of the city government or its affiliated agencies and schools.
Participants must register for the TOEIC test before taking the course.
  2 55 5 24 111/11
121 Excel processing: Excel function application and chart analysis (Online – weekends) To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic excel skills and their children (Priorities are given to high schoolers and above).   1 100 1 3 111/11
074 Official document production basic course(second session) To enhance the knowledge and ability of new staff members, improve the quality of their document drafting and processing, and increase their ability to handle office work. Staff members of the city government or its affiliated agencies and schools. Priorities are given to new staff members.   2 60 1 3 111/11
097 Mobile filmmaking and post-production editing. Learn how to write scripts and use mobile phones to shoot high-quality videos. Use free apps to edit videos, improving marketing effectiveness and quality. Staff members of the city government or its affiliated agencies and schools.   1 55 2 12 111/11
090 Advanced Word in practice: formatting long documents After learning efficient document formatting skills in this course, students should be able to finish formatting long documents independently. Staff members of the city government or its affiliated agencies and schools.   1 55 1 3 111/11
059 Don’t be a pushover in the workplace This course will guide everyone to return to themselves and explore our own Achilles’ heel. Through “psychological boundaries”, we can have the courage to draw the line and protect ourselves in the workplace. Staff members of the city government or its affiliated agencies and schools.   1 60 1 3 111/11
062 Persuasive voice Be in control of the atmosphere by using appropriate conversation skills, as well as different tones and speech rates, improving the quality of service. Staff members of the city government or its affiliated agencies and schools.   1 48 1 6 111/11
070 State Compensation Law Understand the main systems of the State Compensation Law and its future direction of reform. Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/11
087 The aesthetic design of high-quality presentations and documents. Through concepts such as modern aesthetic values, typographic design and color matching, learn to incorporate aesthetics into the presentation to improve its quality, thus successfully drawing attention and making a lasting impression. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/12
086 Visual persuasion – to use PowerPoint graphs for communication To learn to use analytical tools and transform data and information into reports and images that facilitate communication, thus conveying messages correctly. Supported by practical operations, this course can enhance the application of visual persuasion to public service. Staff members of the city government or its affiliated agencies and schools who have basic PowerPoint skills and have not taken any courses offered by CSDI over the past 3 years.   1 55 1 6 111/12
056 Case studies: innovation and streamlining processes Through case studies, students will learn to utilize resources, simplify processes and develop innovative service measures to improve the quality of service. Staff members of the city government or its affiliated agencies and schools.   1 60 1 3 111/12
072 New legal issues in the digital age Enhance the basic ability of legal application to expand one’s horizons in different disciplines and innovation. Staff members of the city government or its affiliated agencies and schools.   1 100 1 6 111/12
106 Application of Google tools in practice (second session) nderstand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. Experienced staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past 3 years.   2 55 1 6 111/12
058 Self exploration and career planning To discover one’s abilities and potential and find one’s values. Master the key elements of workplace development and create workplace advantages. Staff members of the city government or its affiliated agencies and schools.   1 80 1 6 111/12
093 Make good use of Office to integrate multiple files Improve document processing skills and apply them to work and daily life, increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools.   1 55 1 6 111/12
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