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2021 Development and Training Plan
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Course Plan Number Course Title Course Objective Participants Supporting Unit or Agency Number of Sessions Number of Participants Days Course Hours Scheduled Starting Time
001 Word processing – Office Word Advanced Class (first session ) To learn Office Word processing skills and commonly used functions and apply their learning to word processing, streamlining the process and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic Office Word skills and have not taken any courses offered by CSDI over the past1years 1 50 2 14 110/01
002 Word processing: Excel function application and chart analysis (Advanced – first session) Learn commonly used functions of Excel as well as chart analysis, and use them to improve the work process, reducing working time and increasing efficiency. Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years. 1 50 2 14 110/01
003 Law for the workplace of public service – civil liabilities as examples(first session) Understand the provisions of the civil law related to official duties, clarify doubts through case studies and recognize the requirements and scope of responsibility, improving the ability to provide related service. Staff members of the city government or its affiliated agencies and schools. 1 50 2 12 110/01
004 Evernote (Online – weekdays) Learn how to use Evernote to change old note-taking habits and archiving methods through online real-time classes, thus working more efficiently. Staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past1years 1 45 1 3 110/01
005 High efficiency and time management skills–tomorrow start getting off work on time! To help staff members set work performance goals and evaluation methods and track their progress regularly. Start from developing the concept of time management, which can improve your productivity and efficiency. Staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past1years 1 42 1 6 110/01
006 Develop EQ and communication skills in the workplace Through emotional expression and empathy training, use body language and expressions to communicate, developing good communication habits. Staff members of the city government or its affiliated agencies and schools. 1 42 1 6 110/01
007 Stress management To understand the concept of stress and know how to do to increase stress management. Staff members of the city government or its affiliated agencies and schools. 2 42 1 3 110/01
008 Health management workshop Understand the concept of health management and factors that influence health, in order to enhance health management ability. Staff members of the city government or its affiliated agencies and schools. 1 42 1 3 110/01
010 You can if you come~Press release writing techniques. Understand media characteristics and news topics, and learn the writing principles and basic skills of press release. Staff members of the city government or its affiliated agencies and schools in charge of press release. 1 42 1 6 110/01
011 Reception skills and public service mentality Acquire the proper etiquette and handle the citizens’ requests effectively, resolving conflicts with appropriate response, thus establishing good relationships. Staff members of the city government or its affiliated agencies and schools who constantly deal with citizens. 1 42 1 6 110/01
012 Special training for hosts or masters of ceremonies (basic course) Understand different types of hosts and process arrangement, mastering the schedule and the atmosphere of events. Staff members of the city government or its affiliated agencies who also work as hosts or masters of ceremonies. 1 36 1 6 110/01
013 Corporate visit: Public figure speech Broaden the horizons of executives in the age of the knowledge economy, developing their leadership and innovation and enhancing the city’s competitiveness through corporate visits. Supervisors of the city government or its affiliated agencies who are in at least the 8th rank. 1 100 1 2 110/02
014 Introductory course to computer graphics–make your own poster and illustrations in no time Learn the tools of computer graphics and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools. 1 50 1 6 110/02
015 Word processing – PowerPoint Advanced Class(second session) To learn the common functions of PowerPoint and better techniques for content management and composition, increasing the clarity and attractiveness of the presentation. Staff members of the city government or its affiliated agencies and schools who have basic PowerPoint skills and have not taken any courses offered by CSDI over the past 1 years. 1 50 2 14 110/02
016 Law for the workplace of public service – intellectual property rights as examples(weekdays) Understand the contents and applications of intellectual property rights, enhancing the ability to provide related services. Staff members of the city government or its affiliated agencies and schools. 1 50 1 3 110/02
018 Create understandable policy cards. Summarize the key points of the policies by understanding their essence. Use images and copywriting skills, along with current events to create straightforward policy cards for the mass media, facilitating policy marketing and negative response. Staff members of the city government or its affiliated agencies and schools. 1 42 1 6 110/02
019 Personal Data Protection Act(first session) Study the articles of the Personal Data Protection Act and case analyses, promoting legal literacy. Staff members of the city government or its affiliated agencies and schools. 1 50 1 3 110/02
020 How to negotiate and build consensus effectively Know when to negotiate and build consensus, standing in others’ shoes. Learn how to face conflicts, bridging the gap and creating a win-win situation. Staff members of the city government or its affiliated agencies and schools. 1 42 1 6 110/02
023 How to build an efficient team (supervisors) Establish team trust and build consensus, creating a key relationship of “mutual cooperation” with team members. Boost team morale effectively in order to achieve performance goals and increase team potential. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. 1 42 1 6 110/02
009 Official document production (basic course) To enhance the knowledge and ability of new staff members, improve the quality of their document drafting and processing, and increase their ability to handle office work. Staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past1years 1 60 1 3 110/03
017 News photography workshop With news photography as the theme, improve the quality of news photography through practicing photography techniques. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/03
021 Common laws regarding public service (basic course)(first session) nderstand common laws regarding public service (Administrative Procedure Act, Administrative Penalty Act, and Administrative Execution Act) and case analysis, so that the staff can lawfully do their administrative work. Staff members of the city government or its affiliated agencies and schools. 1 80 2 12 110/03
022 Freeware application workshop Learn the functions of freeware and apply them to hands-on operation to facilitate public service. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/03
024 Application of Google tools in practice (first session) nderstand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. Experienced staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past 3 years. 1 55 1 6 110/03
025 2021 “monthly book” and “recommended classics of the year” book club for civil servants Promote reading and writing among staff members of the city government or its affiliated agencies and schools, increasing writing motivation and confidence to take part in a competition. During the writing process, they can think about ways to improve their work and explore their potential. Staff members of the city government or its affiliated agencies and schools. Personnel Office 1 70 1 3 110/03
026 The post-pandemic era: Strategic thinking (Supervisors) Learn about preemptive planning and risk management in the post-pandemic era, finding the best direction of strategic thinking to solve problems. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. 1 48 1 6 110/03
027 Application of mind mapping in practice Through mind mapping, develop the ability of logical thinking and problem-solving, and learn how to apply in daily work through practical exercises. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/03
028 Communication skills that touch people’s hearts Connect with the listener through structured content, speech tempo and tone variation, building confidence in communication. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/03
029 Master forum: Public figure speech Broaden one’s horizons, making use of Tainan’s abundant cultural heritage to enhance the city’s competitiveness. Supervisors of the city government or its affiliated agencies who are in at least the 8th rank. 2 180 1 2 110/04
030 Digital thinking and community management of public sectors Understand the marketing trends of online communities, self-media (such as Facebook, LINE, Instagram etc.) and other marketing techniques to improve policy management capabilities. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/04
031 How to provide adequate customer service When civil servants perform their official duties within the scope of the law, it is necessary to know how to satisfy the customers’ needs without being taken advantage of. Staff members of the city government or its affiliated agencies and schools. 1 100 1 3 110/04
032 The Administrative Procedure Act: Introduction and practice. Gain a better understanding of the Administrative Procedure Act. Executive authorities should lawfully do their administrative work and improve administrative effectiveness, promoting legal and flawless administrative behavior, thus gaining the trust of the citizens. Staff members of the city government or its affiliated agencies and schools. 1 80 2 12 110/04
033 English proficiency test preliminary course elementary level (first session) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. 1 50 5 24 110/04
034 Image editing techniques (Online – weekends) Learn the functions of image editing tools through online classes and apply them to hands on operation, enhancing the image processing ability in public service. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). 1 100 1 3 110/04
035 Word processing—Excel Power Query data analysis and charting workshop. Learn the data analysis and charting functions of Excel, enhance chart design and application skills to improve work effectiveness. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/04
036 National defense education(first session) Help staff members of the city government or its affiliated agencies and schools enhance their knowledge and awareness of national defense. Staff members and contract employees of the city government or its affiliated agencies and schools . Personnel Office 1 60 1 3 110/04
037 Writing workshop (first session) Promote reading and writing among staff members of the city government or its affiliated agencies and schools, increasing writing motivation and confidence to take part in a competition. During the writing process, they can think about ways to improve their work and explore their potential. Staff members of the city government or its affiliated agencies and schools. Personnel Office 1 70 1 3 110/04
038 Writing workshop (second session) Promote reading and writing among staff members of the city government or its affiliated agencies and schools, increasing writing motivation and confidence to take part in a competition. During the writing process, they can think about ways to improve their work and explore their potential. Staff members of the city government or its affiliated agencies and schools. Personnel Office 1 70 1 3 110/04
039 Secrets to creating a logical presentation (Trainees) Understand the purpose of the presentation and the logical structure, supporting the proposition and thus achieving the purpose of the presentation. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/04
040 Copywriting and Visual graphic design Learn the concepts of copywriting and visual graphic design, using materials to write social media posts and design graphics, thus increasing the visibility of municipal work and ensuring topicality. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/05
041 Case analyses of the Administrative Penalty Act Understand the basic theory of administrative order penalties and administrative execution penalties, the system that closes loopholes and disputes over “non-double penalties of a behavior.” Staff members of the city government or its affiliated agencies and schools. 1 80 1 6 110/05
042 Office conversation workshop (advanced course) To understand and learn English conversations generally(includes general public affairs and an office setting guide) used in offices and apply them to official duties, 1.Staff members with a higher level of English proficiency and a great need to use English in workplace. 2.Staff members of the city government or its affiliated agencies and schools who have passed the GEPT elementary level. 1 42 5 15 110/05
043 Power BI big data analysis and application Help staff members acquire the ability to analyze numbers and visualize data with Power BI, in order to streamline processes and increase work effectiveness. Staff members of the city government or its affiliated agencies and schools. 1 55 3 15 110/05
044 Excel table creation and data analysis (Online – weekends) Learn the functions and pivot analysis tools of Excel through online classes, and create tables and analyze data through step-by-step case practice, enhancing work efficiency. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). 1 100 1 3 110/05
045 The aesthetic design of high-quality presentations and documents. Through concepts such as modern aesthetic values, typographic design and color matching, learn to incorporate aesthetics into the presentation to improve its quality, thus successfully drawing attention and making a lasting impression. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/05
046 Course for new staff members recruited through the 2020 Senior and Junior Civil Service Examinations (Online – weekdays) To help new staff members understand the basic concepts of public service through classes in press release, laws related to public affairs etc., thereby encouraging them to quickly integrate into the government team. New staff members recruited through the 2020 Senior and Junior Civil Service Examinations 1 170 1 6 110/05
047 Course for new contract employees and temporary workers (Online – weekdays) To help new staff members understand the basic concepts of public service through classes in press release, laws related to public affairs etc., thereby encouraging them to quickly integrate into the government team. New contract employees and temporary workers of the city government 1 80 1 3 110/05
048 Symposiums on natural disaster reporting Help case officers master the Operation Regulations on the Suspension of Offices and Classes because of Natural Disasters and related disaster prevention and response skills. Case officers or supervisors of the city government or its affiliated agencies and schools. Personnel Office 1 60 1 6 110/05
049 Guided reading session of the National Academy of Civil Service Promote reading among staff members of the city government or its affiliated agencies and schools, so that they can come up with ideas to improve their performance through the writing process, further increasing their potential. Staff members of the city government or its affiliated agencies and schools. Personnel Office 1 100 1 3 110/05
050 Official document production (Advanced) Enhance the knowledge and ability of staff members and the quality of their document drafting and processing in order to improve their ability to produce official documents. Staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past 3 years 1 50 1 4 110/05
051 Interview techniques: How to find the right person? (Supervisors) Learn interview techniques, improve talent management, finding the right person for the job and thus improving human resources management in public sectors. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. 1 48 1 6 110/05
052 Event planning and management Understand the purpose of the event, master creativity, set the schedule and venue, integrate resources and marketing, facilitate and manage the process, and evaluate the results. Supervisors or event organizers of the city government or its affiliated agencies and schools who are at least in the 7th rank 1 48 2 12 110/06
053 Meme marketing Understand marketing trends and channels and learn the design concepts of memes, ensuring the topicality and capability of municipal marketing. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/06
054 Administrative Appeal Act, Administrative Litigation Act and defense skills analysis To understand the Administrative Appeal Act, the Administrative Litigation Act and the reasons for their legislation and to study the analysis of defense skills. Staff members of the city government or its affiliated agencies and schools. 1 80 1 6 110/06
055 English proficiency test preliminary course elementary level (second session) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. 2 50 5 24 110/06
056 Practical English conversation (Advanced) Improve English speaking skills, developing good English communication and expression skills through interactive practices in class. Staff members of the city government or its affiliated agencies and schools who have passed the GEPT elementary level or possess basic English listening and speaking skills. 1 36 4 12 110/06
057 PowerPoint Advanced Class(weekend) To learn the common functions of PowerPoint and better techniques for content management and composition, increasing the clarity and attractiveness of the presentation. Staff members of the city government or its affiliated agencies and schools who have basic PowerPoint skills and have not taken any courses offered by CSDI over the past 1 years. 1 30 2 12 110/06
058 Application of Cloud tools in practice (weekdays) To understand the functions of Cloud tools and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools. 1 55 2 12 110/06
059 Build your own mobile office Learn about mobile service trends and Cloud applications, combining them with public service to improve the efficiency and performance of the individual and the organization. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/06
060 CEDAW education training—non-supervisors (first session) To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. Staff members and contract employees who are not supervisors of the city government or its affiliated agencies and schools . Personnel Office 1 70 1 3 110/06
061 Increase risk sensitivity (Trainees) Understand risk awareness and sensitivity development, learning how to respond appropriately in public service. Non-supervisors of junior rank with development potential of the city government or its affiliated agencies and schools. 1 48 2 12 110/06
062 Voice your influence—English communication skills for oral briefings and presentations Learn to structure an oral presentation that is concise and on point, make good use of oral and body language, and discover one’s charm to acquire effective communication skills and exert influence. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/06
063 Resolve conflicts with precise and personalized communication Learn about the DISC assessment, resolving conflicts and crises through precise communication and personalized interaction. Staff members of the city government or its affiliated agencies and schools. 1 150 1 3 110/06
064 Things you need to know to “lead” the new generation (supervisors) Understand the differences in cross-generation communication and management tips, and form a great team with all staff members, so that the cross-generation organization can function effectively. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. 1 48 1 6 110/07
065 Case analyses of the Administrative Execution Act Learn about the execution of administrative sanctions, including administrative execution procedures, laws and regulations, and actual operations, as well as the execution on obligation of action or non-action, and the application and type of immediate coercion. Staff members of the city government or its affiliated agencies and schools. 1 50 1 6 110/07
066 Learn law with ease (Weekends) Organize short lectures or visits on the weekends, so that staff members can gain legal knowledge related to daily life and the workplace. Staff members of the city government or its affiliated agencies and schools. 1 50 1 3 110/07
067 English conversation for receptionists and telephone etiquette (Basic) Learn basic reception and telephone etiquette and have the confidence to communicate in English. Staff members of the city government or its affiliated agencies and schools who have passed the GEPT elementary level or possess basic English listening and speaking skills. 1 42 5 15 110/07
068 How to make YouTube marketing videos Learn about the creation of marketing content, script writing, video shooting and post-production. Understand the marketing strategies of today’s Internet celebrities, and implement them in the promotion of policies. Staff members of the city government or its affiliated agencies and schools. 1 55 2 12 110/07
069 Visual persuasion – to use PowerPoint graphs for communication To learn to use analytical tools and transform data and information into reports and images that facilitate communication, thus conveying messages correctly. Supported by practical operations, this course can enhance the application of visual persuasion to public service. Staff members of the city government or its affiliated agencies and schools who have basic PowerPoint skills and have not taken any courses offered by CSDI over the past 3 years. 1 55 1 6 110/07
070 Introductory course to computer graphics–make your own poster and illustrations in no time(weekend) Learn the tools of computer graphics and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools. 1 30 1 6 110/07
071 Mobile filmmaking and post-production editing. Learn how to write scripts and use mobile phones to shoot high-quality videos. Use free apps to edit videos, improving marketing effectiveness and quality. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/07
072 Media marketing training course for mid-level managers (Supervisors – first session) Teach mid-level managers the practical skills of new media marketing strategies, so that they can make use of media marketing to promote public service, increasing public understanding and support. Division chiefs and district executives of the city government or its affiliated agencies who are at least in the 9th rank. 1 100 1 3 110/07
073 CEDAW education and training for supervisors To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. Staff members of the city government or its affiliated agencies and schools who are supervisors of the city government and officials from the 10th to 14th rank Personnel Office 1 70 1 3 110/07
074 Inspiration Revolution: Creative thinking with post-it notes Encourage creativity and thinking ability of government personnel through class participation, and stimulate their creativity with innovative thinking techniques, building innovation capacity. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/07
075 How to overcome staff resistance and assist new employees (supervisors) Guide employees positively with counseling techniques, overcome staff resistance and hear their complaints, leading to a win-win workplace relationship. Supervisors of the city government or its affiliated agencies who are in at least the 7th rank. 1 48 1 6 110/07
076 How to hold efficient meetings–high efficiency meeting management skills (Supervisors) Learn meeting rules, meeting efficiency and tips for hosting a meeting, enhancing meeting management skills. Supervisors of the city government or its affiliated agencies who are in at least the 8th rank. 1 48 1 3 110/08
077 Media response training course for mid-level managers (Supervisors) Help mid-level managers understand the process of handling news incidents, so that they can reach a consensus on media response, demonstrating governance efficiency and resolving risks and crises. Those who meet one of the following requirements and have not participated in the “Media communication workshop for central government officials” and the “Media communication workshop for local government officials” in 2021: 1. Supervisors of central agencies under the Executive Yuan who are in the 9th rank. 2. Supervisors of local agencies who are in the 8th or 9th rank. 1 90 1 3 110/08
078 )Law for the workplace of public service – civil liabilities as examples(second session) Understand the provisions of the civil law related to official duties, clarify doubts through case studies and recognize the requirements and scope of responsibility, improving the ability to provide related service. Staff members of the city government or its affiliated agencies and schools. 2 80 2 12 110/08
079 Law for the workplace of public service: criminal liability as examples Understand the concept of the criminal law, so that the staff can avoid legal risks and lawfully do their administrative work. Staff members of the city government or its affiliated agencies and schools. 1 80 2 12 110/08
080 English proficiency test preliminary course elementary level(weekend) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. 1 50 5 24 110/08
081 Basic app design workshop In this course, you can easily create your own app with App Inventor 2, understanding the basic concepts of programming in the learning process. Staff members of the city government or its affiliated agencies and schools. 1 55 3 18 110/08
082 Basic video production and editing class To learn the commonly used functions of video production software and apply them to hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/08
083 Application of Google tools in practice (Online – weekends) nderstand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). 1 100 2 6 110/08
084 Word processing – Office Word Advanced Class (second session ) To learn Office Word processing skills and commonly used functions and apply their learning to word processing, streamlining the process and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic Office Word skills and have not taken any courses offered by CSDI over the past1years 2 55 2 14 110/08
085 English Class for seed learners To train English seed learners of the city government and its affiliated agencies with practices and exercises, where they can learn knowledge about how to organize learning activities and lead other members to better their English learning through diverse methods, thus helping their colleagues improve their English, and assisting their agencies in activities related to increasing the English proficiency of their colleagues. English seed learners from any unit of the city government. Personnel Office 1 36 2 12 110/08
086 CEDAW education training—non-supervisors (second session) To cultivate gender sensitivity in public servants and the ability to properly recognize and interpret the media, and to help government personnel gain a deeper understanding of the CEDAW and apply it to public service, using it as a reference structure for laws and policies. Staff members and contract employees who are not supervisors of the city government or its affiliated agencies and schools . Personnel Office 2 70 1 3 110/08
087 Resolve conflicts with precise and personalized communication (Case analysis) Learn about the DISC assessment, resolving conflicts and crises through precise communication and personalized interaction. Staff members of the city government or its affiliated agencies and schools. 2 36 2 12 110/08
088 Official document workshop (supervisors) Enhance the ability of supervisors to proofread and edit official documents. Supervisors of the city government or its affiliated agencies and schools who are in at least the 7th rank have not taken any courses offered by CSDI over the past 3 years. 1 50 1 4 110/08
089 Personal Data Protection Act(second session) Study the articles of the Personal Data Protection Act and case analyses, promoting legal literacy. Staff members of the city government or its affiliated agencies and schools. 2 100 1 3 110/09
090 State Compensation Law Understand the main systems of the State Compensation Law and its future direction of reform. Staff members of the city government or its affiliated agencies and schools. 1 80 1 6 110/09
091 English proficiency test preliminary course intermediate level To understand and learn language skills for the TOEIC test, and take the test to reach the intermediate level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Participants: staff members of the city government or its affiliated agencies and schools. 1 50 7 27 110/09
092 Introductory course to web design Understand the basic concepts of the Internet, and learn how to create and design a simple web page under the existing website structure through hands on operation. Staff members of the city government or its affiliated agencies and schools. 1 55 2 12 110/09
093 ODF series—Libre Office Writer, Cale workshop Understand the characteristics of odf and use the functions of Libre office, including writer-word processor, calc-spreadsheet and Impress-presentations, enabling document exchange across agencies and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/09
094 Video editing skills (Online – weekends) Learn about various functions of the video editing software PowerDirector through online classes, learning advanced techniques for video editing and post-production, and integrating them into one’s work. Staff members of the city government or its affiliated agencies and schools and their children (Priorities are given to high schoolers and above). 1 100 2 6 110/09
095 Media marketing training course for mid-level managers (Second session) Teach mid-level managers the practical skills of new media marketing strategies, so that they can make use of media marketing to promote public service, increasing public understanding and support. Division chiefs and district executives of the city government or its affiliated agencies who are at least in the 9th rank. 2 100 1 3 110/09
096 A crisis is a chance! Learn risk and crisis management. Learn about all kinds of risk and crisis theories and cases, in order to increase the staff’s sensitivity and problem solving ability. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/09
097 Increase team motivation (Trainees) Know each team member’s strengths and make good use of them. Understand the characteristics of each member, establish an effective communication channel and demonstrate determination to achieve goals. Non-supervisors of junior rank with development potential of the city government or its affiliated agencies and schools. 1 48 2 12 110/09
098 Ask the right questions By determining the purpose of the question and using precise questioning strategies, get precise answers on the direction and the goal. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/09
099 Connect with citizens: Handling complaints Understand the importance of first-line staff, and improve public service quality through developing service skills and maintaining a professional attitude and image. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/09
100 Self exploration and career planning To discover one’s abilities and potential and find one’s values. Master the key elements of workplace development and create workplace advantages. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/09
101 Writing clarification statements for news response (Trainees) Understand the key points and techniques of writing news clarification statements, providing clarifications to negative news. Supervisors who are at least in the 7th rank, or non-supervisors of junior rank with development potential of the city government or its affiliated agencies and schools. 1 48 1 6 110/10
102 AI future trends and development workshop Understand AI application in public sectors and its influence and benefits, and take measures in advance, taking into account the current regulations. Non-supervisors of junior rank with development potential of the city government or its affiliated agencies and schools. 1 100 1 3 110/10
103 Common laws regarding public service (basic course)(second session) nderstand common laws regarding public service (Administrative Procedure Act, Administrative Penalty Act, and Administrative Execution Act) and case analysis, so that the staff can lawfully do their administrative work. Staff members of the city government or its affiliated agencies and schools. 2 80 2 12 110/10
104 English proficiency test preliminary course elementary level (third session) To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. 3 50 5 24 110/10
105 English life experience camp (Weekends) Create a creative English learning environment, improving students’ spoken English and enhancing their ability to have English conversation through daily life situations. Staff members of the city government or its affiliated agencies and schools. 1 40 6 12 110/10
106 Basic online video editing skills that you must learn Learn the common functions of online or free video production software, combining with hands on operation to apply to public services. Staff members of the city government or its affiliated agencies and schools. 1 50 1 6 110/10
107 Word processing – Office Word Advanced Class (weekend) To learn Office Word processing skills and commonly used functions and apply their learning to word processing, streamlining the process and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic Office Word skills and have not taken any courses offered by CSDI over the past1years 1 30 2 12 110/10
108 Office Excel Advanced Class(second session ) To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years 2 55 2 14 110/10
109 Workshop for new staff members recruited through the 2020 Special Examination for Local Government, and Elementary, Junior and Senior Civil Service Examinations (Online – weekdays) To help new staff members understand the basic concepts of public service through classes in press release, laws related to public affairs etc., thereby encouraging them to quickly integrate into the government team. New staff recruited through the 2020 local Special Examinations and Elementary Civil Service Examinations 2 100 1 6 110/10
110 Course for new contract employees and temporary workers (Online – weekdays) To help new staff members understand the basic concepts of public service through classes in press release, laws related to public affairs etc., thereby encouraging them to quickly integrate into the government team. New contract employees and temporary workers of the city government 2 80 1 3 110/10
111 National defense education(first session) Help staff members of the city government or its affiliated agencies and schools enhance their knowledge and awareness of national defense. Staff members and contract employees of the city government or its affiliated agencies and schools . Personnel Office 2 60 1 3 110/10
112 New-generation 5G communication technology trends and governance applications Starting from 5G technological applications and industry development trends, learn about the latest technology. Staff members of the city government or its affiliated agencies and schools. 1 100 1 3 110/11
113 Countermeasures against improper interference during government administration. Study the types of improper interference and cases, and understand how to take appropriate measures to facilitate government administration. Staff members of the city government or its affiliated agencies and schools. 1 80 1 6 110/11
114 Intensive course for English proficiency test To understand and learn language skills for the TOEIC test, build vocabulary, and take the test to reach the elementary level of GEPT. 1.Staff members with a below-average level of English proficiency and little need to use English in workplace, aggressive in learning but without any certificate for English proficiency. 2.Staff members of the city government or its affiliated agencies and schools. Participants must register for the TOEIC test before taking the course. 1 50 5 30 110/11
115 Photo editing skills and practices Understand the functions of the retouching tools,with hands on operation to improve the photos of public services. Staff members of the city government or its affiliated agencies and schools. 1 55 1 6 110/11
116 Office Excel Advanced Class(weekend) To learn commonly used functions of Excel and use them to improve work process, reducing working time and increasing work effectiveness. Staff members of the city government or its affiliated agencies and schools who have basic excel skills and have not taken any courses offered by CSDI over the past 1 years 1 30 2 12 110/11
117 TRIZ: Efficient problem solving to accelerate innovation Learn the core concepts of innovative problem analysis and TRIZ, encouraging innovation, determining and focusing on the problem, and eliminating bottlenecks, thus breaking through the framework for thinking. Staff members of the city government or its affiliated agencies and schools. 1 48 1 3 110/11
118 Empathy: Putting yourself in someone else’s shoes Know when to use empathy, enhancing work efficiency by establishing harmonious work relationships. Get to know your colleagues, supervisors and subordinates from a different perspective, in order to reduce workplace conflicts. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/11
119 Emotion management: Increase self-awareness and self-healing Learn how to use sense your emotions, relax yourself and relieve stress. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/11
120 Managing up and horizontal communication (Trainees) Understand the leadership style and needs of one’s supervisor and learn good vertical and horizontal communication skills to establish a good relationship with supervisors and colleagues. Supervisors who are at least in the 7th rank, or non-supervisors of junior rank with development potential of the city government or its affiliated agencies and schools. 1 48 1 6 110/12
121 Video editing skills: OpenShot Video Editor Video editing can be applied to the production of educational videos and daily life documentary videos. In this course, we will introduce the free software OpenShot Video Editor and its many useful functions. Staff members of the city government or its affiliated agencies and schools. 1 55 1 3 110/12
122 Application of Google tools in practice (second session) nderstand the functions of Google and related Cloud tools and combine them with hands on operation to apply to public services. Experienced staff members of the city government or its affiliated agencies and schools who have not taken any courses offered by CSDI over the past 3 years. 2 55 1 6 110/12
123 Creativity and logical thinking Focus on the creativity of problem analysis and the development of logical thinking, understanding the context and encouraging logical thinking in problem analysis. Staff members of the city government or its affiliated agencies and schools. 1 48 1 6 110/12
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